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Author Topic: BenQ FP241W - no DVI signal detected  (Read 28006 times)
benquser

Posts: 15


« on: December 30, 2009, 06:54:50 PM »

Hello

It's been nearly a year now and I've lived with simply using the D-sub connection but I just stumbled upon this forum and learned that people were able to fix their DVI loss problem.

My monitor is a BenQ FP241W and it worked fine for nearly a year then suddenly the DVI port stopped working in late 2008. I first thought it was a problem with my graphics card so I upgraded. No luck. I tried different DVI cables and still no luck. I even used a different motherboard and still nothing. I just found out about your software softMCCS and how it can interface with my monitor. So, I'm here asking for help.

Basically, the monitor shows "No signal detected!" when I switch to DVI and the light turns from green to amber. This happens whether I have no other inputs attached to the monitor or I have a D-sub input.

I don't know if you need a log or not so here it is, just in case:
Code:
20:44:24.24400...Open log 30/12/2009 8:44:24 PM
20:44:24.24401...softMCCS version = 2.4.0.932
20:44:24.24402...OS version: 6.1.7600.2
20:44:24.24403...MAC address: 00-22-15-8B-F3-4F
20:44:24.24404...Starting hardware device enumeration
20:44:24.24405...*******************************************
20:44:24.24406...BUS_SLOT = PCI00000,PCI00004,PCI00008,PCI0000C,PCI00010,PCI00014,PCI00018,PCI0001C,PCI00020,PCI00024,PCI00028,PCI0002C
20:44:24.24407...00000000 = 2E208086,20900006,06000002,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,82D31043
20:44:24.24408...00000008 = 2E218086,00100107,06040002,00010008,00000000,00000000,00010100,2000B0B0,FE80FE80,DFF1D001,00000000,00000000
20:44:24.24409...000000D0 = 3A378086,02900005,0C030000,00800000,00000000,00000000,00000000,00000000,0000A801,00000000,00000000,82D41043
20:44:24.2440A...000000D1 = 3A388086,02900005,0C030000,00000000,00000000,00000000,00000000,00000000,0000A881,00000000,00000000,82D41043
20:44:24.2440B...000000D2 = 3A398086,02900005,0C030000,00000000,00000000,00000000,00000000,00000000,0000AC01,00000000,00000000,82D41043
20:44:24.2440C...000000D7 = 3A3C8086,02900006,0C032000,00000000,FE7FFC00,00000000,00000000,00000000,00000000,00000000,00000000,82D41043
20:44:24.2440D...000000D8 = 3A3E8086,00100006,04030000,00000008,FE7F8004,00000000,00000000,00000000,00000000,00000000,00000000,83111043
20:44:24.2440E...000000E0 = 3A408086,00100106,06040000,00810008,00000000,00000000,00040400,200000F0,0000FFF0,FDF1FDF1,00000000,00000000
20:44:24.2440F...000000E8 = 3A348086,02900005,0C030000,00800000,00000000,00000000,00000000,00000000,0000A081,00000000,00000000,82D41043
20:44:24.24410...000000E9 = 3A358086,02900005,0C030000,00000000,00000000,00000000,00000000,00000000,0000A401,00000000,00000000,82D41043
20:44:24.25411...000000EA = 3A368086,02900005,0C030000,00000000,00000000,00000000,00000000,00000000,0000A481,00000000,00000000,82D41043
20:44:24.25412...000000EF = 3A3A8086,02900006,0C032000,00000000,FE7FF800,00000000,00000000,00000000,00000000,00000000,00000000,82D41043
20:44:24.25413...000000F0 = 244E8086,00100107,06040190,00010000,00000000,00000000,20050500,2280E0E0,FEB0FEB0,0001FFF1,00000000,00000000
20:44:24.25414...000000F8 = 3A168086,02100007,06010000,00800000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,82D41043
20:44:24.25415...00000100 = 94601002,00100407,03000000,00800008,D000000C,00000000,FE8E0004,00000000,0000B001,00000000,00000000,05021002
20:44:24.25416...00000101 = AA301002,00100006,04030000,00800008,FE8FC004,00000000,00000000,00000000,00000000,00000000,00000000,AA301002
20:44:24.25417...00000200 = 436411AB,00100007,02000012,00000008,FE9FC004,00000000,0000C801,00000000,00000000,00000000,00000000,81F81043
20:44:24.25418...00000300 = 612111AB,00100007,01018FB1,00000008,0000DC01,0000D881,0000D801,0000D481,0000D401,FEAFFC00,00000000,82121043
20:44:24.25419...00000510 = 432011AB,02B00017,02000014,00004008,FEBFC000,0000E801,00000000,00000000,00000000,00000000,00000000,811A1043
20:44:24.2541A...00000518 = 581111C1,02900016,0C001070,00004008,FEBFB000,00000000,00000000,00000000,00000000,00000000,00000000,82941043
20:44:24.3241B...Graphics controllers found = 1
20:44:24.3241C...Device 1 = 16,94601002,05021002,00000100,FE8E0000,0000B000,00000002,R5xx
20:44:24.3241D...Abstraction layer = 1
20:44:24.3241E...Beginning initialization
20:44:24.3241F...///////////////////////////////////////////
20:44:24.32420...Hardware monitor enumeration
20:44:24.32421...*******************************************
20:44:24.32422...Querying 00010001
20:44:27.06423...Nothing found on 00010001
20:44:27.06424...*******************************************
20:44:27.06425...Querying 00020001
20:44:27.06426.....[S] <A0:w> [P]
20:44:27.13427.....[S] <A0:w> [P]
20:44:27.25428.....[S] <A0:w> [P]
20:44:27.25429...Nothing found on 00020001
20:44:27.2542A...*******************************************
20:44:27.2542B...Querying 00030001
20:44:27.2542C.....[S] <A0:w> 00
20:44:27.2842D.....[S] <A1:r> 00 FF FF FF FF FF FF 00 09 D1 DA 76 CB 14 00 00 2E 10 01 03 6C 34 21 78 EA 5A D5 A7 56 4B 9B 24 13 50 54 BD EF 80 71 4F 81 90 81 80 81 8C A9 40 B3 00 01 01 01 01 28 3C 80 A0 70 B0 23 40 30 20 36 00 07 44 21 00 00 1E D5 09 80 A0 20 5E 63 10 10 60 52 08 78 2D 11 00 00 1A 00 00 00 FD 00 38 4C 1E 53 11 00 0A 20 20 20 20 20 20 00 00 00 FC 00 42 65 6E 51 20 32 34 31 57 0A 20 20 20 00 B9*[P]
20:44:27.2842E...Found at device 1, port 3 = 0xB9286C31
20:44:27.2842F...Found device on 00030001
20:44:27.28430...Monitor ID = BenQ 241W (BNQ76DA.000014CB)
20:44:27.28431...Checking DDC/CI support
20:44:27.29432.....[S] <6E:w> 51 82 01 10 AC [P]
20:44:27.40433.....[S] <6F:r> 6E 88 02 00 10 00 00 64 00 34 F4*[P]
20:44:27.40434...VCP command - ok
20:44:27.40435...Found DDC/CI monitor
20:44:27.40436...GetCaps - segment 0x0000:0
20:44:27.41437.....[S] <6E:w> 51 83 F3 00 00 4F [P]
20:44:27.54438.....[S] <6F:r> 6E A3 E3 00 00 28 76 63 70 28 30 32 20 30 34 20 30 35 20 30 36 20 30 38 20 30 45 20 31 30 20 31 32 20 31 34 28 4C*[P]
20:44:27.66439...GetCaps - segment 0x0020:0
20:44:27.6743A.....[S] <6E:w> 51 83 F3 00 20 6F [P]
20:44:27.8043B.....[S] <6F:r> 6E A3 E3 00 20 30 32 20 30 34 20 30 35 20 30 38 29 20 31 36 20 31 38 20 31 41 20 31 45 20 32 30 20 33 30 20 33 44*[P]
20:44:27.9243C...GetCaps - segment 0x0040:0
20:44:27.9343D.....[S] <6E:w> 51 83 F3 00 40 0F [P]
20:44:28.0643E.....[S] <6F:r> 6E A3 E3 00 40 45 20 35 32 20 41 43 20 41 45 20 42 32 20 42 36 20 43 36 20 43 38 20 43 39 20 43 41 20 44 36 28 52*[P]
20:44:28.1843F...GetCaps - segment 0x0060:0
20:44:28.19440.....[S] <6E:w> 51 83 F3 00 60 2F [P]
20:44:28.32441.....[S] <6F:r> 6E A3 E3 00 60 30 31 20 30 35 29 20 44 46 20 29 20 74 79 70 65 28 4C 43 44 29 20 6D 63 63 73 5F 76 65 72 28 32 50*[P]
20:44:28.44442...GetCaps - segment 0x0080:0
20:44:28.45443.....[S] <6E:w> 51 83 F3 00 80 CF [P]
20:44:28.57444.....[S] <6F:r> 6E 87 E3 00 80 2E 30 29 29 C4*[P]
20:44:28.69445...GetCaps - segment 0x0084:0
20:44:28.70446.....[S] <6E:w> 51 83 F3 00 84 CB [P]
20:44:28.82447.....[S] <6F:r> 6E 83 E3 00 84 DA*[P]
20:44:28.82448...Raw capabilities string = (vcp(02 04 05 06 08 0E 10 12 14(02 04 05 08) 16 18 1A 1E 20 30 3E 52 AC AE B2 B6 C6 C8 C9 CA D6(01 05) DF ) type(LCD) mccs_ver(2.0))
20:44:28.82449...Read errors = 0
20:44:28.8244A...Capabilities string = (vcp(02 04 05 06 08 0E 10 12 14(02 04 05 08) 16 18 1A 1E 20 30 3E 52 AC AE B2 B6 C6 C8 C9 CA D6(01 05) DF ) type(LCD) mccs_ver(2.0))
20:44:28.8244B...VCP control list = 02,04,05,06,08,0E,10,12,14,16,18,1A,1E,20,30,3E,52,AC,AE,B2,B6,C6,C8,C9,CA,D6,DF
20:44:28.8244C...DDC/CI query - elapsed time = 1545ms
20:44:28.8244D...VCP table
20:44:28.8244E.....[S] <6E:w> 51 82 01 02 BE [P]
20:44:28.9444F.....[S] <6F:r> 6E 88 02 00 02 01 FF FF 00 01 B6*[P]
20:44:28.99450....Opcode 0x02=00 FFFF0001
20:44:28.99451.....[S] <6E:w> 51 82 01 04 B8 [P]
20:44:29.10452.....[S] <6F:r> 6E 88 02 00 04 01 00 01 00 00 B0*[P]
20:44:29.15453....Opcode 0x04=00 00010000
20:44:29.15454.....[S] <6E:w> 51 82 01 05 B9 [P]
20:44:29.26455.....[S] <6F:r> 6E 88 02 00 05 01 00 01 00 00 B1*[P]
20:44:29.31456....Opcode 0x05=00 00010000
20:44:29.31457.....[S] <6E:w> 51 82 01 06 BA [P]
20:44:29.42458.....[S] <6F:r> 6E 88 02 00 06 01 00 01 00 00 B2*[P]
20:44:29.47459....Opcode 0x06=00 00010000
20:44:29.4745A.....[S] <6E:w> 51 82 01 08 B4 [P]
20:44:29.5845B.....[S] <6F:r> 6E 88 02 00 08 01 00 01 00 00 BC*[P]
20:44:29.6345C....Opcode 0x08=00 00010000
20:44:29.6345D.....[S] <6E:w> 51 82 01 0E B2 [P]
20:44:29.7445E.....[S] <6F:r> 6E 88 02 00 0E 00 00 64 00 32 EC*[P]
20:44:29.7945F....Opcode 0x0E=00 00640032
20:44:29.79460.....[S] <6E:w> 51 82 01 10 AC [P]
20:44:29.90461.....[S] <6F:r> 6E 88 02 00 10 00 00 64 00 34 F4*[P]
20:44:29.95462....Opcode 0x10=00 00640034
20:44:29.95463.....[S] <6E:w> 51 82 01 12 AE [P]
20:44:30.06464.....[S] <6F:r> 6E 88 02 00 12 00 00 64 00 32 F0*[P]
20:44:30.11465....Opcode 0x12=00 00640032
20:44:30.11466.....[S] <6E:w> 51 82 01 14 A8 [P]
20:44:30.22467.....[S] <6F:r> 6E 88 02 00 14 00 00 08 00 02 AA*[P]
20:44:30.27468....Opcode 0x14=00 00080002
20:44:30.27469.....[S] <6E:w> 51 82 01 16 AA [P]
20:44:30.3846A.....[S] <6F:r> 6E 88 02 00 16 00 00 64 00 32 F4*[P]
20:44:30.4346B....Opcode 0x16=00 00640032
20:44:30.4346C.....[S] <6E:w> 51 82 01 18 A4 [P]
20:44:30.5446D.....[S] <6F:r> 6E 88 02 00 18 00 00 64 00 32 FA*[P]
20:44:30.5946E....Opcode 0x18=00 00640032
20:44:30.5946F.....[S] <6E:w> 51 82 01 1A A6 [P]
20:44:30.70470.....[S] <6F:r> 6E 88 02 00 1A 00 00 64 00 32 F8*[P]
20:44:30.75471....Opcode 0x1A=00 00640032
20:44:30.75472.....[S] <6E:w> 51 82 01 1E A2 [P]
20:44:30.86473.....[S] <6F:r> 6E 88 02 00 1E 01 00 01 00 00 AA*[P]
20:44:30.91474....Opcode 0x1E=00 00010000
20:44:30.91475.....[S] <6E:w> 51 82 01 20 9C [P]
20:44:31.02476.....[S] <6F:r> 6E 88 02 00 20 00 00 64 00 32 C2*[P]
20:44:31.07477....Opcode 0x20=00 00640032
20:44:31.07478.....[S] <6E:w> 51 82 01 30 8C [P]
20:44:31.18479.....[S] <6F:r> 6E 88 02 00 30 00 00 34 00 18 A8*[P]
20:44:31.2347A....Opcode 0x30=00 00340018
20:44:31.2347B.....[S] <6E:w> 51 82 01 3E 82 [P]
20:44:31.3447C.....[S] <6F:r> 6E 88 02 00 3E 00 00 3F 00 3B 8E*[P]
20:44:31.3947D....Opcode 0x3E=00 003F003B
20:44:31.3947E.....[S] <6E:w> 51 82 01 52 EE [P]
20:44:31.5047F.....[S] <6F:r> 6E 88 02 00 52 01 FF FF 00 02 E5*[P]
20:44:31.55480....Opcode 0x52=00 FFFF0002
20:44:31.55481.....[S] <6E:w> 51 82 01 AC 10 [P]
20:44:31.66482.....[S] <6F:r> 6E 88 02 00 AC 01 FF FF 03 34 2E*[P]
20:44:31.71483....Opcode 0xAC=00 FFFF0334
20:44:31.71484.....[S] <6E:w> 51 82 01 AE 12 [P]
20:44:31.82485.....[S] <6F:r> 6E 88 02 00 AE 01 FF FF 0E 1C 09*[P]
20:44:31.87486....Opcode 0xAE=00 FFFF0E1C
20:44:31.87487.....[S] <6E:w> 51 82 01 B2 0E [P]
20:44:31.98488.....[S] <6F:r> 6E 88 02 00 B2 01 00 08 00 01 0E*[P]
20:44:32.03489....Opcode 0xB2=00 00080001
20:44:32.0348A.....[S] <6E:w> 51 82 01 B6 0A [P]
20:44:32.1448B.....[S] <6F:r> 6E 88 02 00 B6 01 00 05 00 03 05*[P]
20:44:32.1948C....Opcode 0xB6=00 00050003
20:44:32.1948D.....[S] <6E:w> 51 82 01 C6 7A [P]
20:44:32.3048E.....[S] <6F:r> 6E 88 02 00 C6 01 00 FF 00 5A D6*[P]
20:44:32.3548F....Opcode 0xC6=00 00FF005A
20:44:32.35490.....[S] <6E:w> 51 82 01 C8 74 [P]
20:44:32.46491.....[S] <6F:r> 6E 88 02 00 C8 01 00 92 00 05 EA*[P]
20:44:32.51492....Opcode 0xC8=00 00920005
20:44:32.51493.....[S] <6E:w> 51 82 01 C9 75 [P]
20:44:32.62494.....[S] <6F:r> 6E 88 02 00 C9 01 FF FF 01 01 7C*[P]
20:44:32.67495....Opcode 0xC9=00 FFFF0101
20:44:32.67496.....[S] <6E:w> 51 82 01 CA 76 [P]
20:44:32.78497.....[S] <6F:r> 6E 88 02 00 CA 01 00 02 00 02 7F*[P]
20:44:32.83498....Opcode 0xCA=00 00020002
20:44:32.83499.....[S] <6E:w> 51 82 01 D6 6A [P]
20:44:32.9449A.....[S] <6F:r> 6E 88 02 00 D6 01 00 05 00 01 67*[P]
20:44:32.9949B....Opcode 0xD6=00 00050001
20:44:32.9949C.....[S] <6E:w> 51 82 01 DF 63 [P]
20:44:33.1049D.....[S] <6F:r> 6E 88 02 00 DF 01 FF FF 01 01 6A*[P]
20:44:33.1549E....Opcode 0xDF=00 FFFF0101
20:44:33.1549F...Valid op codes = 02,04,05,06,08,0E,10,12,14,16,18,1A,1E,20,30,3E,52,AC,AE,B2,B6,C6,C8,C9,CA,D6,DF
20:44:33.154A0.....[S] <6E:w> 51 81 07 B9 [P]
20:44:33.264A1.....[S] <6F:r> 6E 06 4E 10 20 10 8D 20 FB*[P]
20:44:33.264A2.....[S] <6E:w> 51 82 01 AC 10 [P]
20:44:33.374A3.....[S] <6F:r> 6E 88 02 00 AC 01 FF FF 03 34 2E*[P]
20:44:33.374A4.....[S] <6E:w> 51 82 01 AE 12 [P]
20:44:33.494A5.....[S] <6F:r> 6E 88 02 00 AE 01 FF FF 0E 1C 09*[P]
20:44:33.494A6...Timing string = Invalid data (0.82 kHz, 36.12 Hz)
20:44:33.494A7...Update VCP table - elapsed time = 4664ms
20:44:33.494A8...*******************************************
20:44:33.494A9...Querying 00040001
20:44:33.494AA.....[S] <A0:w> [P]
20:44:33.564AB.....[S] <A0:w> [P]
20:44:33.684AC.....[S] <A0:w> [P]
20:44:33.684AD...Nothing found on 00040001
20:44:33.684AE...*******************************************
20:44:33.684AF...Querying 00050001
20:44:36.414B0...Nothing found on 00050001
20:44:36.414B1...*******************************************
20:44:36.414B2...Querying 00060001
20:44:36.594B3...Nothing found on 00060001
20:44:36.594B4...*******************************************
20:44:36.594B5...*******************************************
20:44:36.594B6...Software monitor enumeration
20:44:36.594B7...Monitor #1: BenQ 241W
20:44:36.594B8.............. Hardware ID: 0x0301
20:44:36.594B9.............. Device handle: 0x00010001
20:44:36.594BA.............. Device number: 0
20:44:36.594BB.............. Device name: \\.\DISPLAY1
20:44:36.594BC.............. Device string: ATI Radeon HD 4800 Series  
20:44:36.594BD.............. Device ID: PCI\VEN_1002&DEV_9460&SUBSYS_05021002&REV_00
20:44:36.594BE.............. Device flags: 0x08000005
20:44:36.594BF.............. Device driver: atiumd64 8.14.10.700
20:44:36.594C0.............. Monitor name: \\.\DISPLAY1\Monitor0
20:44:36.594C1.............. Monitor string: BenQ FP241W (Analog)
20:44:36.594C2.............. Monitor flags: 0x00000003
20:44:36.594C3.............. Coordinates: 0,0,1920,1200
20:44:37.594C4...Finished monitor enumeration, total elapsed time = 13276 ms
20:44:37.594C5...Number of monitors enumerated = 1 total, 1 DDC/CI
20:44:37.594C6...\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
20:44:37.594C7.....[S] <6E:w> 51 84 03 02 00 01 BB [P]
20:45:49.823C8...*******************************************
20:45:49.823C9...Dump: complete Windows device enumeration
20:45:49.823CA...*******************************************
20:45:49.823CB...1.DeviceName      = \\.\DISPLAY1
20:45:49.823CC.....DeviceFlags     = 08000005
20:45:49.833CD.....DeviceString    = ATI Radeon HD 4800 Series  
20:45:49.833CE.....DeviceID        = PCI\VEN_1002&DEV_9460&SUBSYS_05021002&REV_00
20:45:49.833CF.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{ECC78A3B-A47D-40FB-8D79-D95F43DAB9D3}\0000
20:45:49.833D0.....DeviceDriver    = atiumd64 8.14.10.700
20:45:49.833D1.....a.MonitorName   = \\.\DISPLAY1\Monitor0
20:45:49.833D2.......MonitorFlags  = 00000003
20:45:49.833D3.......MonitorString = BenQ FP241W (Analog)
20:45:49.833D4.......MonitorID     = MONITOR\BNQ76DA\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001
20:45:49.833D5.......MonitorKey    = \Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001
20:45:49.833D6.......Raw EDID      = 00FFFFFFFFFFFF0009D1DA76CB1400002E1001036C342178EA5AD5A7564B9B24135054BDEF80714F81908180818CA940B30001010101283C80A070B023403020360007442100001ED50980A0205E631010605208782D1100001A000000FD00384C1E5311000A202020202020000000FC0042656E5120323431570A20202000B9
20:45:49.833D7...2.DeviceName      = \\.\DISPLAY2
20:45:49.833D8.....DeviceFlags     = 08000000
20:45:49.843D9.....DeviceString    = ATI Radeon HD 4800 Series  
20:45:49.843DA.....DeviceID        = PCI\VEN_1002&DEV_9460&SUBSYS_05021002&REV_00
20:45:49.843DB.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{ECC78A3B-A47D-40FB-8D79-D95F43DAB9D3}\0001
20:45:49.843DC.....DeviceDriver    = atiumd64 8.14.10.700
20:45:49.843DD...3.DeviceName      = \\.\DISPLAYV1
20:45:49.843DE.....DeviceFlags     = 00000008
20:45:49.843DF.....DeviceString    = RDPDD Chained DD
20:45:49.843E0.....DeviceID        =
20:45:49.843E1.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{DEB039CC-B704-4F53-B43E-9DD4432FA2E9}\0000
20:45:49.843E2.....DeviceDriver    = rdpdd 6.1.7600.16385
20:45:49.843E3...4.DeviceName      = \\.\DISPLAYV2
20:45:49.843E4.....DeviceFlags     = 00200008
20:45:49.843E5.....DeviceString    = RDP Encoder Mirror Driver
20:45:49.853E6.....DeviceID        =
20:45:49.853E7.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{42cf9257-1d96-4c9d-87f3-0d8e74595f78}\0000
20:45:49.853E8.....DeviceDriver    = rdpencdd 6.1.7600.16385
20:45:49.853E9...5.DeviceName      = \\.\DISPLAYV3
20:45:49.853EA.....DeviceFlags     = 00200008
20:45:49.853EB.....DeviceString    = RDP Reflector Display Driver
20:45:49.853EC.....DeviceID        =
20:45:49.853ED.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{b043b95c-5670-4f10-b934-8ed0c8eb59a8}\0000
20:45:49.853EE.....DeviceDriver    = rdprefdd 6.1.7600.16385
20:45:49.853EF...Total number of monitors enumerated = 1
20:45:49.853F0...*******************************************
Logged
Ashley Saldanha
Administrator
*****
Posts: 1806


« Reply #1 on: December 30, 2009, 08:00:57 PM »

The log is critical but it is not of the broken digital connection - it is of the working analog connection. You need to somehow generate the softMCCS log when the Benq is connected via DVI-D, not VGA.
Logged

benquser

Posts: 15


« Reply #2 on: December 30, 2009, 08:31:06 PM »

Would I need a second monitor? I tried to get the log by having softMCCS auto-launch with Windows and used keyboard shortcuts to generate a save file for the log when the monitor was attached using a DVI cable but apparently, the monitor wasn't detected. :S

Code:
22:23:23.75000...Open log 30/12/2009 10:23:23 PM
22:23:23.75101...softMCCS version = 2.4.0.932
22:23:23.75102...OS version: 6.1.7600.2
22:23:23.81403...MAC address: 00-22-15-8B-F3-4F
22:23:23.81504...Starting hardware device enumeration
22:23:23.81505...*******************************************
22:23:23.81506...BUS_SLOT = PCI00000,PCI00004,PCI00008,PCI0000C,PCI00010,PCI00014,PCI00018,PCI0001C,PCI00020,PCI00024,PCI00028,PCI0002C
22:23:23.81507...00000000 = 2E208086,20900006,06000002,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,82D31043
22:23:23.81508...00000008 = 2E218086,00100107,06040002,00010008,00000000,00000000,00010100,2000B0B0,FE80FE80,DFF1D001,00000000,00000000
22:23:23.81609...000000D0 = 3A378086,02900005,0C030000,00800000,00000000,00000000,00000000,00000000,0000A801,00000000,00000000,82D41043
22:23:23.8170A...000000D1 = 3A388086,02900005,0C030000,00000000,00000000,00000000,00000000,00000000,0000A881,00000000,00000000,82D41043
22:23:23.8170B...000000D2 = 3A398086,02900005,0C030000,00000000,00000000,00000000,00000000,00000000,0000AC01,00000000,00000000,82D41043
22:23:23.8170C...000000D7 = 3A3C8086,02900006,0C032000,00000000,FE7FFC00,00000000,00000000,00000000,00000000,00000000,00000000,82D41043
22:23:23.8180D...000000D8 = 3A3E8086,00100006,04030000,00000008,FE7F8004,00000000,00000000,00000000,00000000,00000000,00000000,83111043
22:23:23.8180E...000000E0 = 3A408086,00100106,06040000,00810008,00000000,00000000,00040400,200000F0,0000FFF0,FDF1FDF1,00000000,00000000
22:23:23.8180F...000000E8 = 3A348086,02900005,0C030000,00800000,00000000,00000000,00000000,00000000,0000A081,00000000,00000000,82D41043
22:23:23.81810...000000E9 = 3A358086,02900005,0C030000,00000000,00000000,00000000,00000000,00000000,0000A401,00000000,00000000,82D41043
22:23:23.81911...000000EA = 3A368086,02900005,0C030000,00000000,00000000,00000000,00000000,00000000,0000A481,00000000,00000000,82D41043
22:23:23.81912...000000EF = 3A3A8086,02900006,0C032000,00000000,FE7FF800,00000000,00000000,00000000,00000000,00000000,00000000,82D41043
22:23:23.81913...000000F0 = 244E8086,00100107,06040190,00010000,00000000,00000000,20050500,2280E0E0,FEB0FEB0,0001FFF1,00000000,00000000
22:23:23.82014...000000F8 = 3A168086,02100007,06010000,00800000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,82D41043
22:23:23.82015...00000100 = 94601002,00100407,03000000,00800008,D000000C,00000000,FE8E0004,00000000,0000B001,00000000,00000000,05021002
22:23:23.82016...00000101 = AA301002,00100006,04030000,00800008,FE8FC004,00000000,00000000,00000000,00000000,00000000,00000000,AA301002
22:23:23.82217...00000200 = 436411AB,00100007,02000012,00000008,FE9FC004,00000000,0000C801,00000000,00000000,00000000,00000000,81F81043
22:23:23.82318...00000300 = 612111AB,00100007,01018FB1,00000008,0000DC01,0000D881,0000D801,0000D481,0000D401,FEAFFC00,00000000,82121043
22:23:23.82619...00000510 = 432011AB,02B00017,02000014,00004008,FEBFC000,0000E801,00000000,00000000,00000000,00000000,00000000,811A1043
22:23:23.8261A...00000518 = 581111C1,02900016,0C001070,00004008,FEBFB000,00000000,00000000,00000000,00000000,00000000,00000000,82941043
22:23:23.9071B...Graphics controllers found = 1
22:23:23.9081C...Device 1 = 16,94601002,05021002,00000100,FE8E0000,0000B000,00000002,R5xx
22:23:23.9081D...Abstraction layer = 1
22:23:23.9081E...Beginning initialization
22:23:23.9081F...///////////////////////////////////////////
22:23:23.90820...Hardware monitor enumeration
22:23:23.90921...*******************************************
22:23:23.90922...Querying 00010001
22:23:26.10723...Nothing found on 00010001
22:23:26.10724...*******************************************
22:23:26.10725...Querying 00020001
22:23:26.10826.....[S] <A0:w> [P]
22:23:26.16027.....[S] <A0:w> [P]
22:23:26.26228.....[S] <A0:w> [P]
22:23:26.26229...Nothing found on 00020001
22:23:26.2622A...*******************************************
22:23:26.2622B...Querying 00030001
22:23:26.2632C.....[S] <A0:w> [P]
22:23:26.3152D.....[S] <A0:w> [P]
22:23:26.4172E.....[S] <A0:w> [P]
22:23:26.4172F...Nothing found on 00030001
22:23:26.41730...*******************************************
22:23:26.41731...Querying 00040001
22:23:26.41832.....[S] <A0:w> 00
22:23:26.45533.....[S] <A1:r> 00 00 00 01 00 00 00 00 09 D1 DB 76 CB 14 00 00 2E 10 01 03 80 34 21 78 EA 5A D5 A7 56 4B 9B 24 13 50 54 BD EF 80 71 4F 81 90 81 80 81 8C A9 40 B3 00 01 01 01 01 28 3C 80 A0 70 B0 23 40 30 20 36 00 07 44 21 00 00 1E D5 09 80 A0 20 5E 63 10 10 60 52 08 78 2D 11 00 00 1A 00 00 00 FD 00 38 4C 1E 53 11 00 0A 20 20 20 20 20 20 00 00 00 FC 00 42 65 6E 51 20 32 34 31 57 0A 20 20 20 00 A4*[P]
22:23:26.50734.....[S] <A0:w> 00
22:23:26.54435.....[S] <A1:r> 00 00 00 01 00 00 00 00 09 D1 DB 76 CB 14 00 00 2E 10 01 03 80 34 21 78 EA 5A D5 A7 56 4B 9B 24 13 50 54 BD EF 80 71 4F 81 90 81 80 81 8C A9 40 B3 00 01 01 01 01 28 3C 80 A0 70 B0 23 40 30 20 36 00 07 44 21 00 00 1E D5 09 80 A0 20 5E 63 10 10 60 52 08 78 2D 11 00 00 1A 00 00 00 FD 00 38 4C 1E 53 11 00 0A 20 20 20 20 20 20 00 00 00 FC 00 42 65 6E 51 20 32 34 31 57 0A 20 20 20 00 A4*[P]
22:23:26.64636.....[S] <A0:w> 00
22:23:26.68237.....[S] <A1:r> 00 00 00 01 00 00 00 00 09 D1 DB 76 CB 14 00 00 2E 10 01 03 80 34 21 78 EA 5A D5 A7 56 4B 9B 24 13 50 54 BD EF 80 71 4F 81 90 81 80 81 8C A9 40 B3 00 01 01 01 01 28 3C 80 A0 70 B0 23 40 30 20 36 00 07 44 21 00 00 1E D5 09 80 A0 20 5E 63 10 10 60 52 08 78 2D 11 00 00 1A 00 00 00 FD 00 38 4C 1E 53 11 00 0A 20 20 20 20 20 20 00 00 00 FC 00 42 65 6E 51 20 32 34 31 57 0A 20 20 20 00 A4*[P]
22:23:26.68338...Nothing found on 00040001
22:23:26.68339...*******************************************
22:23:26.6833A...Querying 00050001
22:23:28.8793B...Nothing found on 00050001
22:23:28.8793C...*******************************************
22:23:28.8793D...Querying 00060001
22:23:29.0323E...Nothing found on 00060001
22:23:29.0323F...*******************************************
22:23:29.03240...*******************************************
22:23:29.03341...Software monitor enumeration
22:23:30.03342...Finished monitor enumeration, total elapsed time = 6131 ms
22:23:30.04543...Number of monitors enumerated = 0 total, 0 DDC/CI
22:23:30.04544...\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
22:24:48.42345...*******************************************
22:24:48.42346...Dump: complete Windows device enumeration
22:24:48.42347...*******************************************
22:24:48.42348...1.DeviceName      = \\.\DISPLAY1
22:24:48.42349.....DeviceFlags     = 08080005
22:24:48.4234A.....DeviceString    = ATI Radeon HD 4800 Series   
22:24:48.4234B.....DeviceID        = PCI\VEN_1002&DEV_9460&SUBSYS_05021002&REV_00
22:24:48.4234C.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{ECC78A3B-A47D-40FB-8D79-D95F43DAB9D3}\0000
22:24:48.4234D.....DeviceDriver    = atiumd64 8.14.10.700
22:24:48.4334E...2.DeviceName      = \\.\DISPLAY2
22:24:48.4334F.....DeviceFlags     = 08080000
22:24:48.43350.....DeviceString    = ATI Radeon HD 4800 Series   
22:24:48.43351.....DeviceID        = PCI\VEN_1002&DEV_9460&SUBSYS_05021002&REV_00
22:24:48.43352.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{ECC78A3B-A47D-40FB-8D79-D95F43DAB9D3}\0001
22:24:48.43353.....DeviceDriver    = atiumd64 8.14.10.700
22:24:48.43354...3.DeviceName      = \\.\DISPLAYV1
22:24:48.43355.....DeviceFlags     = 00000008
22:24:48.43356.....DeviceString    = RDPDD Chained DD
22:24:48.43357.....DeviceID        =
22:24:48.43358.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{DEB039CC-B704-4F53-B43E-9DD4432FA2E9}\0000
22:24:48.43359.....DeviceDriver    = rdpdd 6.1.7600.16385
22:24:48.4435A...4.DeviceName      = \\.\DISPLAYV2
22:24:48.4435B.....DeviceFlags     = 00200008
22:24:48.4435C.....DeviceString    = RDP Encoder Mirror Driver
22:24:48.4435D.....DeviceID        =
22:24:48.4435E.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{42cf9257-1d96-4c9d-87f3-0d8e74595f78}\0000
22:24:48.4435F.....DeviceDriver    = rdpencdd 6.1.7600.16385
22:24:48.44360...5.DeviceName      = \\.\DISPLAYV3
22:24:48.44361.....DeviceFlags     = 00200008
22:24:48.44362.....DeviceString    = RDP Reflector Display Driver
22:24:48.44363.....DeviceID        =
22:24:48.44364.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{b043b95c-5670-4f10-b934-8ed0c8eb59a8}\0000
22:24:48.44365.....DeviceDriver    = rdprefdd 6.1.7600.16385
22:24:48.44366...Total number of monitors enumerated = 0
22:24:48.45367...*******************************************
Logged
Ashley Saldanha
Administrator
*****
Posts: 1806


« Reply #3 on: January 01, 2010, 08:13:12 AM »

The monitor isn't detected but that's because the EDID on the digital output is bad - it has a corrupt header (first 8 bytes).

Once the header is corrected, the data is exactly right:

Code:
Monitor
  Model name............... BenQ 241W
  Manufacturer............. BenQ
  Plug and Play ID......... BNQ76DB
  Serial number............ 5323
  Manufacture date......... 2006, ISO week 46
  -------------------------
  EDID revision............ 1.3
  Input signal type........ Digital
  Color bit depth.......... Undefined
  Display type............. RGB color
  Screen size.............. 520 x 330 mm (24.2 in)
  Power management......... Standby, Suspend, Active off/sleep
  Extension blocs.......... None
  -------------------------
  DDC/CI................... n/a

Color characteristics
  Default color space...... Non-sRGB
  Display gamma............ 2.20
  Red chromaticity......... Rx 0.653 - Ry 0.337
  Green chromaticity....... Gx 0.295 - Gy 0.607
  Blue chromaticity........ Bx 0.144 - By 0.075
  White point (default).... Wx 0.313 - Wy 0.329
  Additional descriptors... None

Timing characteristics
  Horizontal scan range.... 30-83kHz
  Vertical scan range...... 56-76Hz
  Video bandwidth.......... 170MHz
  CVT standard............. Not supported
  GTF standard............. Not supported
  Additional descriptors... None
  Preferred timing......... Yes
  Native/preferred timing.. 1920x1200p at 60Hz (16:10)
    Modeline............... "1920x1200" 154.000 1920 1968 2000 2080 1200 1203 1209 1235 +hsync +vsync
  Detailed timing #1....... 640x350p at 70Hz (5:4)
    Modeline............... "640x350" 25.170 640 656 752 800 350 387 389 449 +hsync -vsync

Standard timings supported
     720 x  400p at  70Hz - IBM VGA
     640 x  480p at  60Hz - IBM VGA
     640 x  480p at  67Hz - Apple Mac II
     640 x  480p at  72Hz - VESA
     640 x  480p at  75Hz - VESA
     800 x  600p at  60Hz - VESA
     800 x  600p at  72Hz - VESA
     800 x  600p at  75Hz - VESA
     832 x  624p at  75Hz - Apple Mac II
    1024 x  768p at  60Hz - VESA
    1024 x  768p at  70Hz - VESA
    1024 x  768p at  75Hz - VESA
    1280 x 1024p at  75Hz - VESA
    1152 x  870p at  75Hz - Apple Mac II
    1152 x  864p at  75Hz - VESA STD
    1280 x 1024p at  76Hz - VESA STD
    1280 x 1024p at  60Hz - VESA STD
    1280 x 1024p at  72Hz - VESA STD
    1600 x 1200p at  60Hz - VESA STD
    1680 x 1050p at  60Hz - VESA STD

Report information
  Date generated........... 1/1/2010
  Software revision........ 2.43.0.822
  Operating system......... 5.1.2600.2.Service Pack 3

Raw data
  00,FF,FF,FF,FF,FF,FF,00,09,D1,DB,76,CB,14,00,00,2E,10,01,03,80,34,21,78,EA,5A,D5,A7,56,4B,9B,24,
  13,50,54,BD,EF,80,71,4F,81,90,81,80,81,8C,A9,40,B3,00,01,01,01,01,28,3C,80,A0,70,B0,23,40,30,20,
  36,00,07,44,21,00,00,1E,D5,09,80,A0,20,5E,63,10,10,60,52,08,78,2D,11,00,00,1A,00,00,00,FD,00,38,
  4C,1E,53,11,00,0A,20,20,20,20,20,20,00,00,00,FC,00,42,65,6E,51,20,32,34,31,57,0A,20,20,20,00,A4
Logged

benquser

Posts: 15


« Reply #4 on: January 01, 2010, 12:42:26 PM »

So, what should I do to fix the corrupted header? Thanks in advance!

And a happy new year as well!
Logged
Ashley Saldanha
Administrator
*****
Posts: 1806


« Reply #5 on: January 01, 2010, 04:32:08 PM »

I'm afraid there is no simple way for an end user to fix a corrupt header - it is stored in an epprom inside the monitor. If you're a registered PowerStrip user, there's an otherwise unsupported and undocumented function to rewrite that *may* work, or you can try using an "EDID overrride" (do a search for it here or on AVSforum).
Logged

benquser

Posts: 15


« Reply #6 on: January 01, 2010, 06:33:52 PM »

I've just registered PowerStrip (still waiting for the email with the attachment or whatever) so how would I use PS to fix this problem?

Reading around on the Internet, I came across this:
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=97379

This is similar to what happened with me. I had an nVidia 8800GTX a year ago and it was acting up for some reason. There was a power outage one day in my condo and ever since then, the DVI port hasn't worked. I'm using an ATI 4890 right now.

I also have a question.

In this thread:
http://forums.entechtaiwan.com/index.php?topic=6783.0

The OP was able to solve his/her problem. I have the exact same problem. I can't follow Rik Wong's instructions because I can't use softMCCS to update the EDID.
« Last Edit: January 01, 2010, 09:37:42 PM by benquser » Logged
benquser

Posts: 15


« Reply #7 on: January 02, 2010, 07:30:54 PM »

Okay, I have got the DVI port working but I can't use any decent resolution without the display messing up and then turning black.

It loads up fine, I get into Windows but as soon as I hit the desktop, the entire image is squished and pushed to the right side a bit with some sort of static on the left side. The monitor then keeps refreshing for 3-4 cycles then the display turns black (but the monitor status light is still green and NOT amber).

I thought it was something to do with the graphics driver so I've uninstalled them, used Driver Sweeper, and reinstalled but nothing happens.

I can still use lower resolutions up to 1152x864 but any higher and the screen turns blank. Also, the monitor is not being detected anywhere. I can't see any monitor in Device Manager and it is simply labelled (Default Monitor) in screen resolution settings.
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Ashley Saldanha
Administrator
*****
Posts: 1806


« Reply #8 on: January 03, 2010, 04:57:09 AM »

You need to generate a new softMCCS log when the Benq is connected via DVI-D.
Logged

benquser

Posts: 15


« Reply #9 on: January 03, 2010, 01:35:14 PM »

Here it is:
Code:
15:32:34.05700...Open log 03/01/2010 3:32:34 PM
15:32:34.08801...softMCCS version = 2.4.0.932
15:32:34.08802...OS version: 6.1.7600.2
15:32:34.08803...MAC address: 00-22-15-8B-F3-4F
15:32:34.08804...Starting hardware device enumeration
15:32:34.08805...*******************************************
15:32:34.08806...BUS_SLOT = PCI00000,PCI00004,PCI00008,PCI0000C,PCI00010,PCI00014,PCI00018,PCI0001C,PCI00020,PCI00024,PCI00028,PCI0002C
15:32:34.08807...00000000 = 2E208086,20900006,06000002,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,82D31043
15:32:34.08808...00000008 = 2E218086,00100107,06040002,00010008,00000000,00000000,00010100,2000B0B0,FE80FE80,DFF1D001,00000000,00000000
15:32:34.08809...000000D0 = 3A378086,02900005,0C030000,00800000,00000000,00000000,00000000,00000000,0000A801,00000000,00000000,82D41043
15:32:34.0880A...000000D1 = 3A388086,02900005,0C030000,00000000,00000000,00000000,00000000,00000000,0000A881,00000000,00000000,82D41043
15:32:34.0880B...000000D2 = 3A398086,02900005,0C030000,00000000,00000000,00000000,00000000,00000000,0000AC01,00000000,00000000,82D41043
15:32:34.0880C...000000D7 = 3A3C8086,02900006,0C032000,00000000,FE7FFC00,00000000,00000000,00000000,00000000,00000000,00000000,82D41043
15:32:34.0880D...000000D8 = 3A3E8086,00100006,04030000,00000008,FE7F8004,00000000,00000000,00000000,00000000,00000000,00000000,83111043
15:32:34.0880E...000000E0 = 3A408086,00100106,06040000,00810008,00000000,00000000,00040400,200000F0,0000FFF0,FDF1FDF1,00000000,00000000
15:32:34.0880F...000000E8 = 3A348086,02900005,0C030000,00800000,00000000,00000000,00000000,00000000,0000A081,00000000,00000000,82D41043
15:32:34.08810...000000E9 = 3A358086,02900005,0C030000,00000000,00000000,00000000,00000000,00000000,0000A401,00000000,00000000,82D41043
15:32:34.08811...000000EA = 3A368086,02900005,0C030000,00000000,00000000,00000000,00000000,00000000,0000A481,00000000,00000000,82D41043
15:32:34.08812...000000EF = 3A3A8086,02900006,0C032000,00000000,FE7FF800,00000000,00000000,00000000,00000000,00000000,00000000,82D41043
15:32:34.08813...000000F0 = 244E8086,00100107,06040190,00010000,00000000,00000000,20050500,2280E0E0,FEB0FEB0,0001FFF1,00000000,00000000
15:32:34.08814...000000F8 = 3A168086,02100007,06010000,00800000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,82D41043
15:32:34.08815...00000100 = 94601002,00100407,03000000,00800008,D000000C,00000000,FE8E0004,00000000,0000B001,00000000,00000000,05021002
15:32:34.08816...00000101 = AA301002,00100006,04030000,00800008,FE8FC004,00000000,00000000,00000000,00000000,00000000,00000000,AA301002
15:32:34.08817...00000200 = 436411AB,00100007,02000012,00000008,FE9FC004,00000000,0000C801,00000000,00000000,00000000,00000000,81F81043
15:32:34.10318...00000300 = 612111AB,00100007,01018FB1,00000008,0000DC01,0000D881,0000D801,0000D481,0000D401,FEAFFC00,00000000,82121043
15:32:34.10319...00000510 = 432011AB,02B00017,02000014,00004008,FEBFC000,0000E801,00000000,00000000,00000000,00000000,00000000,811A1043
15:32:34.1031A...00000518 = 581111C1,02900016,0C001070,00004008,FEBFB000,00000000,00000000,00000000,00000000,00000000,00000000,82941043
15:32:34.1661B...Graphics controllers found = 1
15:32:34.1661C...Device 1 = 16,94601002,05021002,00000100,FE8E0000,0000B000,00000002,R5xx
15:32:34.1661D...Abstraction layer = 1
15:32:34.1661E...Beginning initialization
15:32:34.1661F...///////////////////////////////////////////
15:32:34.16620...Hardware monitor enumeration
15:32:34.16621...*******************************************
15:32:34.16622...Querying 00010001
15:32:37.14523...Nothing found on 00010001
15:32:37.14524...*******************************************
15:32:37.14525...Querying 00020001
15:32:37.14526.....[S] <A0:w> [P]
15:32:37.22327.....[S] <A0:w> [P]
15:32:37.34828.....[S] <A0:w> [P]
15:32:37.34829...Nothing found on 00020001
15:32:37.3482A...*******************************************
15:32:37.3482B...Querying 00030001
15:32:37.3482C.....[S] <A0:w> [P]
15:32:37.4262D.....[S] <A0:w> [P]
15:32:37.5512E.....[S] <A0:w> [P]
15:32:37.5512F...Nothing found on 00030001
15:32:37.55130...*******************************************
15:32:37.55131...Querying 00040001
15:32:37.55132.....[S] <A0:w> 00
15:32:37.58233.....[S] <A1:r> 00 FF FF FF FF FF FF 00 09 D1 DB 76 CB 14 00 00 2E 10 01 03 80 34 21 78 EA 5A D5 A7 56 4B 9B 24 13 50 54 BD EF 80 71 4F 81 90 81 80 81 8C A9 40 B3 00 01 01 01 01 28 3C 80 A0 70 B0 23 40 30 20 36 00 07 44 21 00 00 1E D5 09 80 A0 20 5E 63 10 10 60 52 08 78 2D 11 00 00 1A 00 00 00 FD 00 38 4C 1E 53 11 00 0A 20 20 20 20 20 20 00 00 00 FC 00 42 65 6E 51 20 32 34 31 57 0A 20 20 20 00 A4*[P]
15:32:37.58234...Found at device 1, port 4 = 0xA4288041
15:32:37.58235...Found device on 00040001
15:32:37.58236...Monitor ID = BenQ 241W (BNQ76DB.000014CB)
15:32:37.58237...Checking DDC/CI support
15:32:37.58238.....[S] <6E:w> 51 82 01 10 AC [P]
15:32:37.70739.....[S] <6F:r> 6E 88 02 00 10 00 00 64 00 5A 9A*[P]
15:32:37.7073A...VCP command - ok
15:32:37.7073B...Found DDC/CI monitor
15:32:37.7073C...GetCaps - segment 0x0000:0
15:32:37.7233D.....[S] <6E:w> 51 83 F3 00 00 4F [P]
15:32:37.8473E.....[S] <6F:r> 6E A3 E3 00 00 28 76 63 70 28 30 32 20 30 34 20 30 35 20 30 38 20 31 30 20 31 32 20 31 34 28 30 32 20 30 34 20 39*[P]
15:32:37.9883F...GetCaps - segment 0x0020:0
15:32:38.00340.....[S] <6E:w> 51 83 F3 00 20 6F [P]
15:32:38.12841.....[S] <6F:r> 6E A3 E3 00 20 30 35 20 30 38 29 20 31 36 20 31 38 20 31 41 20 35 32 20 41 43 20 41 45 20 42 32 20 42 36 20 43 42*[P]
15:32:38.26942...GetCaps - segment 0x0040:0
15:32:38.28443.....[S] <6E:w> 51 83 F3 00 40 0F [P]
15:32:38.40944.....[S] <6F:r> 6E A3 E3 00 40 36 20 43 38 20 43 39 20 43 41 20 44 36 20 44 46 20 29 20 74 79 70 65 28 4C 43 44 29 20 6D 63 63 6D*[P]
15:32:38.54945...GetCaps - segment 0x0060:0
15:32:38.56546.....[S] <6E:w> 51 83 F3 00 60 2F [P]
15:32:38.69047.....[S] <6F:r> 6E 8E E3 00 60 73 5F 76 65 72 28 32 2E 30 29 29 7A*[P]
15:32:38.83048...GetCaps - segment 0x006B:0
15:32:38.84649.....[S] <6E:w> 51 83 F3 00 6B 24 [P]
15:32:38.9714A.....[S] <6F:r> 6E 83 E3 00 6B 35*[P]
15:32:38.9714B...Raw capabilities string = (vcp(02 04 05 08 10 12 14(02 04 05 08) 16 18 1A 52 AC AE B2 B6 C6 C8 C9 CA D6 DF ) type(LCD) mccs_ver(2.0))
15:32:38.9714C...Read errors = 0
15:32:38.9714D...Capabilities string = (vcp(02 04 05 08 10 12 14(02 04 05 08) 16 18 1A 52 AC AE B2 B6 C6 C8 C9 CA D6 DF ) type(LCD) mccs_ver(2.0))
15:32:38.9714E...VCP control list = 02,04,05,08,10,12,14,16,18,1A,52,AC,AE,B2,B6,C6,C8,C9,CA,D6,DF
15:32:38.9714F...DDC/CI query - elapsed time = 1388ms
15:32:38.97150...VCP table
15:32:38.97151.....[S] <6E:w> 51 82 01 02 BE [P]
15:32:39.09552.....[S] <6F:r> 6E 88 02 00 02 01 FF FF 00 01 B6*[P]
15:32:39.15853....Opcode 0x02=00 FFFF0001
15:32:39.15854.....[S] <6E:w> 51 82 01 04 B8 [P]
15:32:39.28355.....[S] <6F:r> 6E 88 02 00 04 01 00 01 00 00 B0*[P]
15:32:39.34556....Opcode 0x04=00 00010000
15:32:39.34557.....[S] <6E:w> 51 82 01 05 B9 [P]
15:32:39.47058.....[S] <6F:r> 6E 88 02 00 05 01 00 01 00 00 B1*[P]
15:32:39.53259....Opcode 0x05=00 00010000
15:32:39.5325A.....[S] <6E:w> 51 82 01 08 B4 [P]
15:32:39.6575B.....[S] <6F:r> 6E 88 02 00 08 01 00 01 00 00 BC*[P]
15:32:39.7195C....Opcode 0x08=00 00010000
15:32:39.7195D.....[S] <6E:w> 51 82 01 10 AC [P]
15:32:39.8445E.....[S] <6F:r> 6E 88 02 00 10 00 00 64 00 5A 9A*[P]
15:32:39.9075F....Opcode 0x10=00 0064005A
15:32:39.90760.....[S] <6E:w> 51 82 01 12 AE [P]
15:32:40.03161.....[S] <6F:r> 6E 88 02 00 12 00 00 64 00 32 F0*[P]
15:32:40.09462....Opcode 0x12=00 00640032
15:32:40.09463.....[S] <6E:w> 51 82 01 14 A8 [P]
15:32:40.21964.....[S] <6F:r> 6E 88 02 00 14 00 00 08 00 02 AA*[P]
15:32:40.28165....Opcode 0x14=00 00080002
15:32:40.28166.....[S] <6E:w> 51 82 01 16 AA [P]
15:32:40.40667.....[S] <6F:r> 6E 88 02 00 16 00 00 64 00 32 F4*[P]
15:32:40.46868....Opcode 0x16=00 00640032
15:32:40.46869.....[S] <6E:w> 51 82 01 18 A4 [P]
15:32:40.5936A.....[S] <6F:r> 6E 88 02 00 18 00 00 64 00 32 FA*[P]
15:32:40.6556B....Opcode 0x18=00 00640032
15:32:40.6556C.....[S] <6E:w> 51 82 01 1A A6 [P]
15:32:40.7806D.....[S] <6F:r> 6E 88 02 00 1A 00 00 64 00 32 F8*[P]
15:32:40.8436E....Opcode 0x1A=00 00640032
15:32:40.8436F.....[S] <6E:w> 51 82 01 52 EE [P]
15:32:40.96770.....[S] <6F:r> 6E 88 02 00 52 01 FF FF 00 02 E5*[P]
15:32:41.03071....Opcode 0x52=00 FFFF0002
15:32:41.03072.....[S] <6E:w> 51 82 01 AC 10 [P]
15:32:41.15573.....[S] <6F:r> 6E 88 02 00 AC 01 FF FF 05 15 09*[P]
15:32:41.21774....Opcode 0xAC=00 FFFF0515
15:32:41.21775.....[S] <6E:w> 51 82 01 AE 12 [P]
15:32:41.34276.....[S] <6F:r> 6E 88 02 00 AE 01 FF FF 18 11 12*[P]
15:32:41.40477....Opcode 0xAE=00 FFFF1811
15:32:41.40478.....[S] <6E:w> 51 82 01 B2 0E [P]
15:32:41.52979.....[S] <6F:r> 6E 88 02 00 B2 01 00 08 00 01 0E*[P]
15:32:41.5917A....Opcode 0xB2=00 00080001
15:32:41.5917B.....[S] <6E:w> 51 82 01 B6 0A [P]
15:32:41.7167C.....[S] <6F:r> 6E 88 02 00 B6 01 00 05 00 03 05*[P]
15:32:41.7797D....Opcode 0xB6=00 00050003
15:32:41.7797E.....[S] <6E:w> 51 82 01 C6 7A [P]
15:32:41.9037F.....[S] <6F:r> 6E 88 02 00 C6 01 00 FF 00 5A D6*[P]
15:32:41.96680....Opcode 0xC6=00 00FF005A
15:32:41.96681.....[S] <6E:w> 51 82 01 C8 74 [P]
15:32:42.09182.....[S] <6F:r> 6E 88 02 00 C8 01 00 92 00 05 EA*[P]
15:32:42.15383....Opcode 0xC8=00 00920005
15:32:42.15384.....[S] <6E:w> 51 82 01 C9 75 [P]
15:32:42.27885.....[S] <6F:r> 6E 88 02 00 C9 01 FF FF 01 01 7C*[P]
15:32:42.34086....Opcode 0xC9=00 FFFF0101
15:32:42.34087.....[S] <6E:w> 51 82 01 CA 76 [P]
15:32:42.46588.....[S] <6F:r> 6E 88 02 00 CA 01 00 02 00 02 7F*[P]
15:32:42.52789....Opcode 0xCA=00 00020002
15:32:42.5278A.....[S] <6E:w> 51 82 01 D6 6A [P]
15:32:42.6528B.....[S] <6F:r> 6E 88 02 00 D6 01 00 05 00 01 67*[P]
15:32:42.7158C....Opcode 0xD6=00 00050001
15:32:42.7158D.....[S] <6E:w> 51 82 01 DF 63 [P]
15:32:42.8398E.....[S] <6F:r> 6E 88 02 00 DF 01 FF FF 01 01 6A*[P]
15:32:42.9028F....Opcode 0xDF=00 FFFF0101
15:32:42.90290...Valid op codes = 02,04,05,08,10,12,14,16,18,1A,52,AC,AE,B2,B6,C6,C8,C9,CA,D6,DF
15:32:42.90291.....[S] <6E:w> 51 81 07 B9 [P]
15:32:43.02792.....[S] <6F:r> 6E 06 4E B0 32 D3 F0 B0 67*[P]
15:32:43.02793.....[S] <6E:w> 51 82 01 AC 10 [P]
15:32:43.15194.....[S] <6F:r> 6E 88 02 00 AC 01 FF FF 05 15 09*[P]
15:32:43.15195.....[S] <6E:w> 51 82 01 AE 12 [P]
15:32:43.27696.....[S] <6F:r> 6E 88 02 00 AE 01 FF FF 18 11 12*[P]
15:32:43.27697...Timing string = Invalid data (1.30 kHz, 61.61 Hz)
15:32:43.27698...Update VCP table - elapsed time = 4306ms
15:32:43.27699...*******************************************
15:32:43.2769A...Querying 00050001
15:32:46.2409B...Nothing found on 00050001
15:32:46.2409C...*******************************************
15:32:46.2409D...Querying 00060001
15:32:46.4439E...Nothing found on 00060001
15:32:46.4439F...*******************************************
15:32:46.443A0...*******************************************
15:32:46.443A1...Software monitor enumeration
15:32:46.443A2...Monitor #1: BenQ 241W
15:32:46.443A3.............. Hardware ID: 0x0401
15:32:46.443A4.............. Device handle: 0x0006035D
15:32:46.443A5.............. Device number: 0
15:32:46.443A6.............. Device name: \\.\DISPLAY1
15:32:46.443A7.............. Device string: ATI Radeon HD 4800 Series   
15:32:46.443A8.............. Device ID: PCI\VEN_1002&DEV_9460&SUBSYS_05021002&REV_00
15:32:46.443A9.............. Device flags: 0x08080005
15:32:46.443AA.............. Device driver: atiumd64 8.14.10.716
15:32:46.443AB.............. Monitor name: \\.\DISPLAY1\Monitor0
15:32:46.443AC.............. Monitor string: BenQ FP241W (Digital)
15:32:46.443AD.............. Monitor flags: 0x00000003
15:32:46.443AE.............. Coordinates: 0,0,800,600
15:32:47.457AF...Finished monitor enumeration, total elapsed time = 13292 ms
15:32:47.457B0...Number of monitors enumerated = 1 total, 1 DDC/CI
15:32:47.457B1...\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
15:32:47.457B2.....[S] <6E:w> 51 84 03 02 00 01 BB [P]
15:33:30.498B3...*******************************************
15:33:30.498B4...Dump: complete Windows device enumeration
15:33:30.498B5...*******************************************
15:33:30.498B6...1.DeviceName      = \\.\DISPLAY1
15:33:30.498B7.....DeviceFlags     = 08080005
15:33:30.498B8.....DeviceString    = ATI Radeon HD 4800 Series   
15:33:30.498B9.....DeviceID        = PCI\VEN_1002&DEV_9460&SUBSYS_05021002&REV_00
15:33:30.498BA.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{433A8CD1-0DB8-4B1C-B243-06A72BB7F58A}\0000
15:33:30.498BB.....DeviceDriver    = atiumd64 8.14.10.716
15:33:30.498BC.....a.MonitorName   = \\.\DISPLAY1\Monitor0
15:33:30.498BD.......MonitorFlags  = 00000003
15:33:30.498BE.......MonitorString = BenQ FP241W (Digital)
15:33:30.498BF.......MonitorID     = MONITOR\BNQ76DB\{4d36e96e-e325-11ce-bfc1-08002be10318}\0002
15:33:30.498C0.......MonitorKey    = \Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0002
15:33:30.498C1.......Raw EDID      = 00FFFFFFFFFFFF0009D1DB76CB1400002E10010380342178EA5AD5A7564B9B24135054BDEF80714F81908180818CA940B30001010101283C80A070B023403020360007442100001ED50980A0205E631010605208782D1100001A000000FD00384C1E5311000A202020202020000000FC0042656E5120323431570A20202000A4
15:33:30.513C2...2.DeviceName      = \\.\DISPLAY2
15:33:30.513C3.....DeviceFlags     = 08080000
15:33:30.513C4.....DeviceString    = ATI Radeon HD 4800 Series   
15:33:30.513C5.....DeviceID        = PCI\VEN_1002&DEV_9460&SUBSYS_05021002&REV_00
15:33:30.513C6.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{433A8CD1-0DB8-4B1C-B243-06A72BB7F58A}\0001
15:33:30.513C7.....DeviceDriver    = atiumd64 8.14.10.716
15:33:30.513C8...3.DeviceName      = \\.\DISPLAYV1
15:33:30.513C9.....DeviceFlags     = 00000008
15:33:30.513CA.....DeviceString    = RDPDD Chained DD
15:33:30.513CB.....DeviceID        =
15:33:30.513CC.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{DEB039CC-B704-4F53-B43E-9DD4432FA2E9}\0000
15:33:30.513CD.....DeviceDriver    = rdpdd 6.1.7600.16385
15:33:30.513CE...4.DeviceName      = \\.\DISPLAYV2
15:33:30.513CF.....DeviceFlags     = 00200008
15:33:30.513D0.....DeviceString    = RDP Encoder Mirror Driver
15:33:30.513D1.....DeviceID        =
15:33:30.513D2.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{42cf9257-1d96-4c9d-87f3-0d8e74595f78}\0000
15:33:30.513D3.....DeviceDriver    = rdpencdd 6.1.7600.16385
15:33:30.529D4...5.DeviceName      = \\.\DISPLAYV3
15:33:30.529D5.....DeviceFlags     = 00200008
15:33:30.529D6.....DeviceString    = RDP Reflector Display Driver
15:33:30.529D7.....DeviceID        =
15:33:30.529D8.....DeviceKey       = \Registry\Machine\System\CurrentControlSet\Control\Video\{b043b95c-5670-4f10-b934-8ed0c8eb59a8}\0000
15:33:30.529D9.....DeviceDriver    = rdprefdd 6.1.7600.16385
15:33:30.529DA...Total number of monitors enumerated = 1
15:33:30.529DB...*******************************************

Sometimes, I can get it to 1920x1200 but whenever I open a window that covers more than 1/4 of the screen, the display flickers until it shuts down.
Logged
Ashley Saldanha
Administrator
*****
Posts: 1806


« Reply #10 on: January 03, 2010, 02:16:12 PM »

It is possible the EDID data is inappropriate to the display. Do this: switch to 1280x1024 and run it at this resolution for a day or so - see if you see any problems.
Logged

benquser

Posts: 15


« Reply #11 on: January 03, 2010, 10:56:22 PM »

It's working fine at 1280x1024 but only at 60Hz. The monitor properties show that it can work at up to 76Hz but anything higher than 60Hz at 1280x1024 causes the flickering to return again.
Logged
Ashley Saldanha
Administrator
*****
Posts: 1806


« Reply #12 on: January 04, 2010, 05:44:22 AM »

60Hz only is normal for a digital connection to an LCD. More important, this suggests that the original 1920x1200 timing parameters in Benq's EDID are incorrect for the display. Its no big dea to change it, but to what? Only Benq or another Benq user who's been down this road already would know for sure what works.

Logged

benquser

Posts: 15


« Reply #13 on: January 04, 2010, 11:45:54 AM »

Are these timing parameters identical across the board for the FP241W or unique to every monitor? If they are identical, would I be able to copy from another FP241W?
Logged
Ashley Saldanha
Administrator
*****
Posts: 1806


« Reply #14 on: January 04, 2010, 06:33:37 PM »

There are standards, but implementations vary. All Benq FP241Ws should have the same EDID, bar s/n, but it is possible they are therefore all wrong. This appears to be one of the most problematic displays made recenty.

But before attempting to fix an apparent problem with the monitor, make sure it isn't something you've done with the PC: graphics card setting, timing, etc.. Is the PC changing the resolution and/or refresh rate to something other than 1920x1200@60Hz? Etc.
 
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